February 07, 2004

They're At It Again

HOPS CORPORATE
PO BOX 725489
ATLANTA GA 31139-9923


To Whom It May Concern:

My name is Michael and I have been a loyal customer of Hops since my father first took me there about 6 years ago in Marietta, Georgia. When I relocated to the Twin Cities area of Minnesota I was quite pleased to find that I had two Hops within driving distance from my home. I have frequented your restaurants for a few years now. I was a stockholder in AVDO (but we won’t talk about that now). I am writing to you to voice a concern; an extreme concern.

“We’ve changed that to homemade croutons”

You can imagine my shock when the Caesar salad that I ordered arrived without the burnt cheese thing. I, of course, just thought the prep cook or the server made a little mistake. When I inquired about that delicious treat that I had been thinking about all day long at work, I got the following as a response:

“We’ve changed that to homemade croutons”.

You have GOT to be kidding me?

I love the Jamacian Sirloin. I love the root beer. I adore those little honey-butter carbohydrate rolls they bring you when you sit down. I enjoy the French onion and the potato soup, really, I do, but I come to Hops for the burnt cheese thing that comes on the Caesar salad.

Pillsbury took away Foodsticks when I was a kid in the 70’s, Herrshey’s did this to me with the P.B. Max bar back in the early 80’s. Houstons changed their Veggie Burger, and I can only get a McRib about every 3 years. Please. I implore you. Don’t do this to me.

If it is a money thing, that’s fine. I’ll pay extra for it. I don’t give a damn about the homemade croutons and what with the Atkins diet, half of my friends are picking them out and leaving them on another plate anyway. You had a great thing going there. You had a great thing. Bring them back. Bring them back soon.

Please let me know that you’re going to take my suggestion to heart and return the burnt cheese thing to its rightful place in Hops Caesar salad.

I’ll be eating at Maggianos until your reply,

Michael
Loyal Hops Customer

Posted by Michael at February 7, 2004 07:13 PM
Comments

I aint never heard of Hops. And you are a freak.

Posted by: DJ at February 8, 2004 01:55 AM

Hops stickers? Where's the Hops Corns?

Posted by: Oscar at February 8, 2004 02:05 AM


I guess I'm just easily confused. How does this fit into your scheme to not patronize chain restaurants?

Posted by: Carl at February 9, 2004 12:17 AM

I remember the day you discovered PB Max Bars. It was in 1990. NOT in the early eighties.

Just for edification- you might want to revise your letter.

mbs

Posted by: mtbakerstu at February 9, 2004 01:27 AM
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